— Content focused on strategies and best practices for leadership roles in sales organizations. It covers team management, performance metrics, and fostering a successful sales culture. —
Having reached a point where he describes himself as having nothing left to prove, Carson Heady explains why he made his entire professional playbook public: to pay it forward and train the next generation of sales leaders. He is candid that the steps themselves are not the hard part — the barrier i
The core mechanics of selling — relationships, contact, trust — did not change when the pandemic hit, but everything surrounding them did. Sellers and sales leaders worldwide began reporting a distinct strain of exhaustion driven by back-to-back video calls, a fatigue that differed qualitatively fro
During a struggling month at a call center managing 800 campaigns annually, Heady abandoned a pattern of public criticism and instead opened a morning standup with music, applause, and recognition of individual contributors doing well — without even deploying the team's most lucrative leads. The res
Most people have had both kinds of boss. This conversation puts words to why one felt like support and the other, in hindsight, felt like theft.
If your sales team is working hard but not growing revenue, the problem may be the system around them — not the people in it.